Privacy policy

Privacy Policy

Club-One is committed to protecting the privacy of our customers and ensuring complete transparency in how we handle your personal data. Please take the time to review this Privacy Policy, which outlines the information we collect, how we use it, and your rights. Club-One Limited acts as the data controller for the personal data collected through or in connection with Club-One.com.

 

Data Security

We have implemented comprehensive measures across all aspects of our business to ensure data accuracy, correct use of information, and safeguard all online information. To protect your personal information online, we utilize SSL encryption on all data transmitted to and from our website. You can verify the security by checking for the padlock icon in your browser's URL line.

What Personal Data Do We Collect 

We collect personal data directly from you or through your use of Club-One.com. This may include information such as your name, contact details, gender, account profile information, transaction and billing information, records of interactions, automatically collected information using cookies and tracking technology, and other necessary information to provide our services. If you also shop in our physical stores, we may combine in-store information with the online data collected.

How Do We Use Your Personal Data 

Depending on your interactions with our website and the permissions you provide, we use your personal data for purposes such as order fulfillment, customer service management, personalization of the website, site improvement and monitoring, market research, marketing communication, security, and legal compliance. We rely on legal bases such as contract performance, consent, and legitimate interests to process your personal data.

Marketing 

With your marketing preferences in mind, we may use your personal data to send you marketing messages via email, phone, post, or targeted advertisements. These messages may be tailored to your interests based on browsing or purchase activity. You can update your preferences or unsubscribe from marketing communications at any time using the contact details provided. Please note that service messages, such as order confirmations, may still be sent even if you unsubscribe from marketing.

Sharing of Personal Data 

We may share your personal data with affiliated companies, service providers, professional and legal advisors, fraud prevention agencies, law enforcement or governmental authorities, and potential buyers in the event of a business sale. We share data only where necessary or with your consent.

Storage and Retention 

Your personal data may be processed in countries outside of Europe, and we ensure appropriate safeguards are in place to protect your privacy rights. We retain your personal data for as long as necessary for the purposes stated, and periods may vary based on your interactions with us. We delete information when it is no longer needed, except for email addresses to ensure compliance with marketing preferences.

Security 

We employ encryption methods and secure technologies to protect your personal data during transmission and on our website. While we take precautions to ensure the security of transmitted information, we cannot guarantee absolute security.

Children 

Our website is intended for users who are 18 years of age or older, and we do not knowingly collect personal data from children under 18.

Cookies 

We use cookies and similar technologies to provide website functionality, measure performance, and deliver targeted advertising. Please refer to our Cookie Policy for detailed information on the cookies used and instructions on how to manage your cookie settings.

Your Rights

You have rights concerning your personal data, including access, portability, correction, erasure, and objection to certain uses. To exercise these rights or if you have any questions or concerns, please contact us using the details provided. We will comply with your requests in accordance with applicable law, while recognizing that there may be limitations and exceptions to these rights. You may also contact your local supervisory authority for data protection.

Contact Us

If you have any queries regarding our Privacy Policy, please contact us using the following details:

Telephone: [Insert telephone number]

Email: [Insert email address]

Last Updated: [In]