Frequently Asked Questions

How much is it to join?

To Join Club-One, pay only $1/month. We will bill your credit on the 1 st of every month. You can cancel
your membership anytime without any penalties and rejoin the club at any time.

What do I get from my membership?

Our members save huge amounts all our products. Our memberships pay for themselves within the first
purchase. Plus, we are rolling out additional member perks that we will keep announce soon!

Can I cancel my membership?

We hate to see you go! If you’d like a cancel your membership, please click here.

Why do you charge a membership fee?

At Club-One, we are looking for like-minded, value conscious shoppers who share a commitment to
decency in shopping. We treat our membership fees as marginal dues to join a community after the same shopping experience. For $1/month, access thousands of products and save hundreds of dollars per year.

Can I shop from your site without a membership?

Yes! Some wholesale clubs require a membership to get into their doors! We don’t want to turn anyone
interested in Club-One away. Like a product and want to try it before committing to a membership? No
problem. Click the non-member icon to shop without signing up for a membership.

Why is there such a large difference in membership prices and non-membership prices?

Our non-membership prices reflect what our products would cost in traditional big-box, brick and
mortar retail or major eCommerce platforms. We believe our membership prices are where our
products should have been priced all along.

What is your return policy?

We accept returns 7 days after you’ve received your order. For more questions about returns, please
send us an email!

How long does shipping take?

Shipping times will depend on where you are located. Our offices are located in the United States and
our fulfillment center is located in the Northeast.

If You Still Have Questions, Please Contact us 24/7

+841 123 456 78